Hong Kong Head Office

Address: 16/F, Metro Centre 1, 32 Lam Hing Street, Kowloon Bay, Hong Kong
Main: (852) 2305-2228
Office Hour: Mon - Fri 9:00AM~1:00PM & 2:00PM~6:00PM
Closed on Saturdays, Sundays and Public Holidays

 

Synnex Tsing Yi Customer Service Centre

Online Booking System: https://logistics-syn.surveycake.biz/s/XpG6m

Address: Room C, 15/F, Gateway TS, 8 Cheung Fai Road, Tsing Yi, New Territories, Hong Kong (Please use lift L14 & L15 to reach 15/F, registration in the lobby is required)
Tel: (852) 2347-2038 WhatsApp : (852) 5626-9358
Opening Hour: Mon - Fri 9:00AM~1:00PM & 2:00PM~6:00PM
(Lunch Time: 1:00PM- 2:00PM)
Closed on Saturdays, Sundays and Public Holidays
Service Scope: Provide pick & drop service and product testing

Synnex Mongkok Customer Service Centre

Online Booking System: https://logistics-syn.surveycake.biz/s/aqGlx

Address: Room 1, 21/F, Omega Plaza, 32-34A Dundas Street, Mongkok, Kowloon, Hong Kong
(Around 2 minutes walk from Yau Ma Tei MTR Station Exit A1)
Tel: (852) 2347-2038
   WhatsApp : (852) 5626-9358
Opening Hour: Mon - Fri 10:00AM~7:00PM; Sat 9:00AM~1:00PM
Closed on Sundays and Public Holidays
Service Scope: Provide pick & drop service only

( Peak hours for maintenance and repair requests: Mon - Fri 5:00PM~7:00PM & Sat 11:00AM~1:00PM. Customers are recommended to visit service centre during non-peak hours, so to reduce the waiting time. )

Authorized Customer Service Centres

(1) ACER Product Collection Service Centre

Address: Synnex Tsing Yi and Mongkok Customer Service Centre
Service Scope: Acer Notebook/Chromebook/Desktop Computer/All-in-one/Tablet/Projector/Smartphone/Pawbo/Holo360 Camera/PC Accessories
ACER Service Hotline: (852) 3944-2383
ACER Onsite Service Hotline: (852) 2379-8325
Hotline Operation Hour: Mon - Fri 9:00AM~1:00PM & 2:00PM~6:00PM; Sat 9:00AM~1:00PM

(2) ASUS Customer Service Centre

Address: Synnex Mongkok Customer Service Centre
Service Scope: ASUS notebook computers, monitors, all-in-one computers, desktop computers and smartphones

(3) DLINK Product Collection Service Centre

Address: Synnex Tsing Yi, Mongkok and Macau Customer Service Centre
Service Scope: Provide product testing service
DLINK Technical Support Hotline: (852) 8100-8892 / Macau: (853) 2875-3423
Hotline Service Hour: Mon - Fri 10:00AM~1:00PM & 2:00PM~6:00PM; Sat 9:00AM~1:00PM

(4) HP Product Collection Service Centre

Address: Synnex Tsing Yi and Mongkok Customer Service Centre
Service Scope: HP Notebook/Desktop Computer/Tablet/Monitor/Printer

(5) HP Supplies Replacement Service Centre

Address: Synnex Tsing Yi Customer Service Centre
Service Scope: Provide supplies replacement service

(6) KEF Product Collection Service Centre

Address: Synnex Tsing Yi and Mongkok Customer Service Centre
Service Scope: Speakers/Audio System/Headphones

 

Synnex Macau Customer Service Centre

Wah Fung Computer Services (Macau) Ltd

(Due to epidemic situation, centre is temporarily closed until

11 July, will resume normal business hours until further notice)

Address: Alameda Dr. Carlos D'Assumpcao, 258 Edf. Kln Heng Long Plaza, 11 Andar A, Macao
Tel: (853) 2875-7226
Fax: (853) 2875-7229
Office Hour: Mon - Fri 9:00AM~12:30PM & 1:30PM~6:00PM
Closed on Saturdays, Sundays and Public Holidays

 

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