Hong Kong Head Office
Address: 16/F, Metro Centre 1, 32 Lam Hing Street, Kowloon Bay, Hong Kong
Main: (852) 2305-2228 (Press "2")
Office Hour: Mon - Fri 9:00AM~1:00PM & 2:00PM~6:00PM
Closed on Saturdays, Sundays and Public Holidays
Scan QR CODE to contact our Service Support
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After-Sales Support (Warranty & Repair Status Checking)
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| WhatsApp: (852) 5626-9358 |
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Synnex Tsing Yi Customer Service Centre
**By appointment only**
Address: Room C, 15/F, Gateway TS, 8 Cheung Fai Road, Tsing Yi, New Territories, Hong Kong (Please use lift L14 & L15 to reach 15/F, registration in the lobby is required)
Tel: (852) 3944-2347 WhatsApp : (852) 5626-9358
Opening Hour: Mon - Fri 9:00AM~1:00PM & 2:00PM~6:00PM
(Lunch Time: 1:00PM- 2:00PM)
Closed on Saturdays, Sundays and Public Holidays
Service Scope: Provide pick & drop service and product testing (By appointment only)
Synnex Mongkok Customer Service Centre
Address: Room 1, 21/F, Omega Plaza, 32-34A Dundas Street, Mongkok, Kowloon, Hong Kong
(Around 2 minutes walk from Yau Ma Tei MTR Station Exit A1)
Tel: (852) 3944-2347 WhatsApp : (852) 5626-9358
Opening Hour: Mon - Fri 10:00AM~7:00PM; Sat 9:00AM~1:00PM
Closed on Sundays and Public Holidays
Service Scope: Provide pick & drop service only
( Peak hours for maintenance and repair requests: Mon - Fri 5:00PM~7:00PM & Sat 11:00AM~1:00PM. Customers are recommended to visit service centre during non-peak hours, so to reduce the waiting time. )
Authorized Customer Service Centres
(1) ACER Product Collection Service Centre
Address: Synnex Tsing Yi and Mongkok Customer Service Centre
Service Scope: Acer Notebook/Chromebook/Desktop Computer/All-in-one/Tablet/Projector/Smartphone/Pawbo/Holo360 Camera/PC Accessories
ACER Service Hotline: (852) 3944-2383
ACER Onsite Service Hotline: (852) 3944-2333
Hotline Operation Hour: Mon - Fri 9:00AM~1:00PM & 2:00PM~6:00PM; Sat 9:00AM~1:00PM
(2) DLINK Product Collection Service Centre
Address: Synnex Tsing Yi, Mongkok and Macau Customer Service Centre
Service Scope: Provide collection service
DLINK Technical Support Hotline: WhatsApp: (886)0985382688 or Email: Dssqa_service@dlink.com.tw (Language: Mandarin)
Hotline Service Hour: Mon - Fri 09:00AM~12:15PM & 01:15PM~6:00PM; Closed on Saturdays, Sundays and Public Holidays (Taiwan)
Synnex Macau Customer Service Centre
Wah Fung Computer Services (Macau) Ltd
Address: Room 212, 2nd Floor, China Construction Commercial Building, No.78 Rua do Campo, Macau
Tel: (853) 2855 0268
Fax: (853) 2875-7229
Office Hour: Mon - Fri 9:00AM~12:30PM & 1:30PM~6:00PM
Closed on Saturdays, Sundays and Public Holidays
