Dear Customers,
As the festive season and year-end stock-taking are approaching, our company sales cut-off time and customer service centre office hours will have special arrangement as follows:
1) Sales Cut-off Date and Time
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22 Dec 2023 (Fri) - Winter Solstice
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Early cut-off time until 3:00PM*
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29 Dec 2023 (Fri) - Year End
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30 Dec 2023 (Sat) - Stock-take
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2) Customer Service Centre Office Hours
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22 Dec 2023 (Fri) - Winter Solstice
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9:00AM to 5:30PM
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29 Dec 2023 (Fri) - Year End
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Only collection service is available after 3:00PM
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30 Dec 2023 (Sat) - Stock-take
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Only collection service is available
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* Notes:
1. During the holidays mentioned above, the pick-up service and cargo receiving service remain unchanged.
2. Due to the peak season of logistics services, the cut-off date and delivery time may be subject to change according to the actual situation. In case of special circumstances, further notice will be given.
We are sorry if any inconvenience caused. Any enquiry regarding this special arrangement, please call our customer service hotline at (852) 3944-2347
Mongkok Customer Service Centre Information
Online Booking System: https://logistics-syn.surveycake.biz/s/aqGlx
Address: Room 01, 21/F, Omega Plaza, 32-34A Dundas Street, Mongkok, Kowloon
Opening Hours: 10:00AM to 7:00PM (Mon - Fri); 9:00AM to 1:00PM (Sat);
Closed on Sundays and Public Holidays
* Provide pick & drop service only
Tsing Yi Customer Service Centre Information
Online Booking System: https://logistics-syn.surveycake.biz/s/XpG6m
Address: Room C, 15/F, Gateway TS, No.8 Cheung Fai Road, Tsing Yi, N.T., Hong Kong
(Please use lift L14 & L15 to reach 15/F, registration in the lobby is required)
Opening Hours: 9:00AM to 6:00PM (Mon - Fri); (Lunch time 1:00PM-2:00PM)
Closed on Saturday, Sundays and Public Holidays
* Provide Online Booking Service only